2005 May CIO Breakfast

Treating IT Like A Business -- Marc will discuss why business principles and product management methods should be applied to internal IT services. In Treating IT Like A Business, Marc will describe how a business approach to delivering services provides focus and clarity to the content and costs of the components that comprise these services. If IT is to "walk the talk," we must be able to plan and cost our products in ways that are superior to what our competitors (outsourcers) could provide. At the end of this presentation, San Antonio area CIOs will have a better understanding of what our customers expect and how we can take advantage of the familial relationship that we enjoy with our business counterparts.